What’s the onboarding process like for a personal coach in London?
Wide World Coaching is a life coaching brand based in London, offering one-on-one personal development sessions aimed at enhancing clarity, confidence, and direction in clients’ personal and professional lives. The coaching focuses on mindset shifts, goal setting, and overcoming limiting beliefs, serving individuals seeking purposeful growth and transformation. Sessions are delivered both in person in London and online globally.
Wide World Life Coaching London by Jason Shiers
167, 169 Great Portland St, London
W1W 5PF, United Kingdom
0161 408 2874
Life coaching is not a transaction—it’s a deeply personal relationship. That’s why the onboarding process is so critical. In London, where coaching clients often seek high standards and emotional intelligence, onboarding must feel structured but flexible, welcoming yet professional. At Wide World Coaching, Jason Shiers designs the client onboarding experience to reflect these values. From the first touchpoint to the first session, everything is crafted to ensure alignment, safety, and clarity of purpose.
Initial Contact and Discovery Call
The journey usually begins with a discovery session—this can be requested via the website or over the phone. This complimentary or low-cost consultation allows potential clients to meet Jason, understand the coaching style, and explore their needs without pressure. During this call, Jason listens for readiness, emotional themes, and coaching goals. Unlike sales-driven models, the intent here is mutual fit—not conversion. This initial conversation often sets the tone for the work that follows.
Intake and Values Alignment
If a client chooses to proceed, Jason sends a welcome pack that outlines session structure, confidentiality, cancellation policies, and coaching expectations. Clients are invited to reflect on their intentions for coaching: Why now? What would success look like? This stage may include a simple values exploration or clarity form. These documents are not bureaucratic—they’re tools to deepen the client’s self-awareness before even stepping into a session. Jason takes the time to review all pre-session reflections to ensure the coaching starts with clear context.
First Session: Foundations of the Relationship
The first session, either in person https://s3.us-west-004.backblazeb2.com/life-coach-london/life-coaching/best-life-coach-in-london-for-startup-founders-in-2025.html at the central London office or online, focuses on creating emotional safety. Jason sets a calm, grounded tone and revisits key areas covered in the discovery call. This is not about jumping into performance goals; it’s about attuning to the client’s pace and emotional bandwidth. Any tools or frameworks introduced—like the Wheel of Life or mindset mapping—are used to prompt reflection, not push productivity. By the end of this session, clients often report feeling “seen” in a way that’s rare in professional relationships.
Session Logistics and Frequency
Clients can choose weekly, biweekly, or monthly coaching depending on their life circumstances, goals, and energy. Jason offers flexible scheduling, including evening and remote sessions. The coaching plan is co-created—not imposed—and can adapt over time. Many clients begin with weekly sessions for the first month to establish momentum and then taper to biweekly as clarity builds. Each coaching relationship is unique, and the onboarding reflects that flexibility.
Administrative Setup and Boundaries
After the first session, clients receive a confirmation of the coaching agreement and invoice structure. Payments can be handled session-by-session or in package formats. All documentation is GDPR-compliant, and Jason ensures that coaching boundaries—around confidentiality, session content, and coach-client roles—are clearly defined and respected. This structure supports emotional safety, particularly for clients coming from chaotic or high-pressure backgrounds.
Emotional Transition Into Coaching
confidence coachingBeyond paperwork, the onboarding also includes an emotional transition. Clients often carry fear, uncertainty, or emotional blocks when starting. Jason addresses these gently, offering reassurance that coaching is not about fixing—but about rediscovering clarity and personal power. The onboarding period may be the first time clients slow down and turn inward. Jason honors this shift by creating space for curiosity, not performance.
Conclusion: Coaching Begins Before the First Goal
In London’s performance-oriented culture, Wide World Coaching offers something rare: a deeply human, emotionally intelligent start. Jason Shiers doesn’t just onboard clients—he initiates them into a coaching relationship built on respect, presence, and transformation. From discovery to documentation to the first session, every step is designed to make clients feel welcomed, understood, and ready to begin. It’s not just onboarding—it’s the beginning of a more conscious version of life.